7.20.2009

You had to see this one coming


From io9 ---

Amazon Secretly Removes "1984" From the Kindle
By Annalee Newitz


Thousands of people last week discovered that Amazon had quietly removed electronic copies of George Orwell's 1984 from their Kindle e-book readers. In the process, Amazon revealed how easy censorship will be in the Kindle age.

In this case, the mass e-book removals were motivated by copyright . A company called MobileReference, who did not own the copyrights to the books 1984 and Animal Farm, uploaded both books to the Kindle store and started selling them. When the rights owner heard about this, they contacted Amazon and asked that the e-books be removed. And Amazon decided to erase them not just from the store, but from all the Kindles where they'd been downloaded. Amazon operators used the Kindle wireless network, called WhisperNet, to quietly delete the books from people's devices and refund them the money they'd paid.

An uproar followed, with outraged customers pointing out the irony that Amazon was deleting copies of a novel about a fascist media state that constantly alters history by changing digital records of what has happened. Amazon's action flies in the face of what people expect when they purchase a book. Under the "right of first sale" in the U.S., people can do whatever they like with a book after purchasing it, including giving it to a friend or reselling it. There is no option for a bookseller to take that book back once it's sold.

Apparently, until last week, Amazon claimed it wouldn't take back purchased books either: The New York Times' Brad Stone reports:

Amazon's published terms of service agreement for the Kindle does not appear to give the company the right to delete purchases after they have been made. It says Amazon grants customers the right to keep a "permanent copy of the applicable digital content."
But this isn't the first time there has been a problem with secret deletings. Stone adds:
Amazon appears to have deleted other purchased e-books from Kindles recently. Customers commenting on Web forums reported the disappearance of digital editions of the Harry Potter books and the novels of Ayn Rand over similar issues.

Now that the public is up in arms over the Kindle deletions, Amazon is once again promising good behavior. Amazon spokesman Drew Herdener told reporters:

We are changing our systems so that in the future we will not remove books from customers' devices in these circumstances.

That "in these circumstances" bit doesn't inspire a lot of confidence. Sounds like books will be removed again under other (undefined) circumstances.

Regardless of whether you believe Amazon's promise to leave your Kindle alone, the company has tipped its hand and shown us the dark side of a culture where books are only available in electronic form. If the WhisperNet service from Kindle allows the company to delete books silently from your device, what other information might they have access to? Can the company monitor what you're reading and when - and then hand that over to law enforcement? Can it replace a book file with a different file whose content is changed?

Perhaps more than anything else, this mass deletion of 1984 has made it clear that collecting e-books is going to require some technical know-how. No e-book is truly yours unless you can get it off your Kindle and onto your computer - hopefully a computer that isn't connected to the internet.

4 comments:

cfp said...

They can say that it won't happen again, but it's doubtful that the actual rights situation in this country can really accommodate such a guarantee. So long as it's so easy to force returns it will always be a threat.

Grendel said...

"There was of course no way of knowing whether you were being watched at any given moment. How often, or on what system, the Thought Police plugged in on any individual wire was guesswork. It was even conceivable that they watched everybody all the time. But at any rate they could plug in your wire whenever they wanted to. You had to live -- did live, from habit that became instinct -- in the assumption that every sound you made was overheard, and, except in darkness, every movement scrutinized."

Vampiro said...

I love that the mechanism they used to do this is called WhisperNet. That name is so evocative and terrifying!

Vampiro said...

I love that the mechanism they used to do this is called WhisperNet. That name is so evocative and terrifying!